Privacy Policy

Our Privacy Policy

This privacy policy ("policy") will help you understand how Barrister Link ("us", "we", "our") uses and protects the data you provide to us when you visit and use barristerlink.co.uk ("website", "service").

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

• Your IP address.

• Your contact information and email address.

• Other information such as interests and preferences.

• Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

• To better understand your needs.

• To improve our services and products.

• To send you promotional emails containing the information we think you will find interesting.

• To contact you to fill out surveys and participate in other types of market research.

• To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

Barrister Link is committed to securing your data and keeping it confidential. Barrister Link has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links Barrister Link is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Barrister Link will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Data Protection Complaints Procedure

Introduction

This procedure explains how individuals can make a complaint about the way Barrister Link has handled their personal data, what information we may need to investigate the complaint, and when they can expect a response.

Barrister Link is committed to handling personal data lawfully, fairly, securely and transparently. This procedure provides a clear route for individuals to raise data protection complaints with us.

Barrister Link is required to have a data protection complaints procedure as set out in the Data (Use and Access) Act 2025, which amended the UK GDPR and the Data Protection Act 2018. This requirement came into force on 19 June 2026.

When to use this procedure

This procedure should be used where an individual has a Data Protection Complaint (DPC) and believes that Barrister Link may have infringed data protection legislation in the way we have collected, used, stored, shared, retained, protected, or otherwise handled their personal data, or the personal data of someone they are authorised to act for.

What this procedure covers

How Barrister Link responded to a request made under the Data Protection Act 2018, including requests for access, rectification, erasure, restriction, objection, portability, or other applicable data protection rights.

Concerns about the security measures used to protect personal data, including concerns arising from an actual or suspected data breach.

How Barrister Link collected, used, shared, stored, retained, or deleted personal data.

Concerns about the accuracy of personal data Barrister Link holds.

Any other matter relating to Barrister Link compliance with data protection legislation.

Making a complaint Time limits

Barrister Link will only consider a DPC received within six months of the matter complained about. Complaints received outside this period will only be considered in exceptional circumstances, for example where the complainant became aware of the matter more than six months after it occurred.

How to Make a Data Protection Complaint

A DPC can be made by email to our Chief Executive using the email address [email protected], or in writing addressed to:

The Chief Executive
Barrister Link
Dryden Enterprise Centre
Dryden Street
Nottingham
NG1 4EY

Please provide as much detail as possible so that we can understand and investigate the complaint. This should include your name and contact details, a description of the issue, relevant dates, copies of correspondence, reference numbers, the personal data involved, and the outcome sought.

Supporting information required to investigate a complaint

Barrister Link may need to ask someone who has made a complaint for proof of identity before we can proceed. If proof of identity is required, we will ask for it at the earliest opportunity.

A DPC may be made by someone acting on behalf of another person, such as a family member, solicitor, representative, advocate, or relevant not-for-profit organisation. In these cases, Barrister Link will check that the person making the complaint is authorised to act on the other person’s behalf. This may require evidence such as:

  1. an appropriate power of attorney; or
  2. a signed letter of authority from the person they are acting on behalf of.

In the absence of appropriate evidence, Barrister Link will not investigate the complaint.

Acknowledgement and Investigation

Barrister Link will acknowledge receipt of a DPC received within 30 working days.

We will then aim to investigate the DPC and provide an outcome within one calendar month.

However, complex complaints may take longer to resolve. If additional time is needed, we will tell the complainant.

When necessary, Barrister Link will request additional information or clarification to ensure our substantive response is complete.

We will keep the person who has made the complaint updated on the progress of the investigation where we can.

Outcome and possible remedies

We will provide the complainant with the outcome of the DPC without undue delay once the investigation is complete. The response will explain, where appropriate, what we investigated, our findings, whether we uphold the complaint in whole or in part, any action we will take, and any further steps available to the complainant.

Where a DPC is upheld, possible actions may include correcting inaccurate data, completing or revisiting a data protection request, improving security measures, changing internal processes, providing further explanation, offering an apology, updating records, or taking other appropriate remedial action.

Escalation to the Information Commissioner’s Office

If the complainant remains dissatisfied after receiving our response, or believes Barrister Link has not handled the original DPC appropriately, they may raise the matter with the Information Commissioner’s Office, the UK regulator for data protection and information rights:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow,
Cheshire
SK9 5AF

Website: https://ico.org.uk/make-a-complaint/

Telephone: +44 (0) 303 123 1113.

Record Keeping and Learning

We will keep appropriate records of each DPC, including the issues raised, steps taken, decisions made, communications with the complainant, and any remedial actions. We will use complaints to identify lessons learned, improve our handling of personal data, and strengthen data protection governance.

Review of this Procedure This procedure will be reviewed periodically and updated where required to reflect changes in data protection law, regulatory guidance, organisational structure, or operational practice.

19 June 2026

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